Dealer-FX Group

  • Digital & Social Account Manager

    Job Locations CA-ON-Markham
    Posted Date 1 day ago(1 day ago)
    # of Openings
  • Overview

    The Digital & Social Account Manager oversees and assists in the execution of day to day tasks needed to develop world-class digital marketing and social media campaigns to ensure success for our clients.


    Combining a passion for everything digital and delivering exceptional client support, this role will work with multiple clients at one time, ranging from smaller projects to complex projects, with the goal of meeting or exceeding team and client expectations, as well as making sure goals are hit on-time and to the highest degree of accuracy.

    What’s in it for you?


    Other than an amazing career opportunity right off-the-line, we have you covered with comprehensive benefits. We know our employees live complicated and busy lives, both at work and beyond; we strive to provide career opportunities, benefits and perks that make it easy for them to achieve balance and success in all aspects of their lives. This includes:


    • Room to learn, grow and develop your career
    • Competitive compensation packages
    • Choice of basic or enhanced health benefit plans, dental and vision benefits
    • Employee Assistance Program
    • Child care vouchers for back up child care
    • Free underground parking
    • Free onsite gym access
    • 3 weeks’ paid vacation
    • 1 paid annual volunteer day
    • Cool company events and team building activities

    On top of that, you will enjoy the unique opportunity of being part of a dynamic, fast-paced work environment in an award-winning organization.


    Interested to know more? Keep reading!


    Working closely with creative design, social community managers, 3rd-party suppliers, partners and business development teams, the Digital & Social Account Manager will:


    • Recommend and execute digital strategies and tactics across all mediums, including but not limited to: Client websites (creative and content), Email marketing campaigns, Online advertising, Social media, Social media advertising, SEM/SEO and Video, as well as traditional marketing solutions.
    • Work closely with dealer, dealer group and OEM clients to translate business requirements into results-oriented, digital marketing strategies
    • Identify new marketing opportunities as it relates to the customer experience and supports growth and profitability objectives for the business
    • Segment lists based on behaviors like past email engagement and website interactions (content downloads, site page visits, etc.) as well as business transactions, and develop nurture campaigns
    • Collaborate and direct creative design for digital assets as needed
    • Own and update Marketing Plans and Editorial Calendars
    • Measure and report performance of all digital marketing campaigns and assess against pre-established goals for ROI and KPI(s)
    • Utilize Google Analytics and third-party analytic platforms to actively report upon, recommend and implement digital strategies to enhance the client’s digital presence and campaigns
    • Coordinate with internal departments and external vendors to fulfill program requirements, on-time and on budget
    • Provide regular communication and reporting to clients, either remotely or in-store (travel may be required)
    • Participation in industry events or trade shows


    • Minimum of five years marketing experience
    • Creative thought leader in developing integrated digital marketing programs and tactics across all mediums (websites, email campaigns, social, advertising, SEM, collateral, videos)
    • Client management experience preferred
    • Experience coordinating and working with various support teams, both internal and external
    • Experience and knowledge with CMS and email deployment programs
    • Solid Analytical skills with the ability to interpret data for reporting, communication and recommendations
    • Proficiency with analytics platforms (e.g Google Analytics and CMS)
    • Design background and hands-on creative experience preferred
    • Proficiency with MS Office applications; expert with MS Powerpoint and Excel
    • Ability to work well in a fast paced, deadline driven environment
    • Self-motivated, results driven and capable of working autonomously
    • Solutions driven - takes initiative in finding and recommending solutions
    • Proficient at balancing multiple tasks and setting priorities

    No unsolicited agency referrals


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