Dealer-FX Group

Human Resources/People & Culture Generalist

4 weeks ago
# of Openings
Human Resources



 “Great vision without great people is irrelevant.”
– Jim CollinsGood to Great


We are looking for a Human Resources/People & Culture Generalist to join our busy (and totally great) People & Culture Team. Dealer-FX is growing (fast!) and we need help delivering excellent services to the organization.


Working closely with our People & Culture team, reporting to the Manager, People & Culture, the successful candidate will be a key part of the team and bring their knowledge and experience to all areas of human resources. This may include (but is certainly not limited to) activities such as recruitment, employee relations and retention, organizational development, compensation, and more! 


The successful incumbent will have a proven track record of delivering excellent service and support to the business. This will ensure an outstanding experience for all Dealer-FX employees and managers.

Does this sound like you? It could be if…


You have experience working in a fast-paced Human Resources department, supporting various Human Resources functions.  You strive for continuous improvement and leverage best practices.  You work very well with little direct supervision, but enjoy being a part of the team.  You have a “can-do” attitude and thrive when working in a strong service oriented environment. You approach your work and interactions with others with optimism and aim to keep all stakeholders satisfied and informed throughout the process. Have a passion for all things “people” in an organization? Even better! You’ll probably have achieved your CHRP, or are working toward it. It would be awesome if you know a thing or two about recruiting in the uber competitive tech space, or maybe have done some recruiting in the automotive industry.


What’s in it for you?


Other than an amazing professional opportunity right off-the-line, we have you covered with comprehensive benefits including:


  • Competitive compensation packages
  • Choice of basic or enhanced health benefit plans, dental and vision benefits
  • Employee Assistance Program
  • Child care vouchers for back up child care
  • Free onsite, underground parking
  • 3 weeks’ paid vacation
  • 1 paid annual volunteer day
  • Cool company events and team building activities


On top of that, you will enjoy the unique opportunity to be part of a dynamic, fast-paced work environment in an award-winning organization. Plus, given our growth trajectory, there is a lot of opportunity to learn and grow your career.


Interested to know more? Keep reading!


As the most trusted name in automotive marketing and software solutions, Dealer-FX is experiencing double-digit growth over the last several years and is looking for talented and driven individuals who can assist us in changing the way dealers communicate and interact with their customers.


Need more details? We have organized the additional responsibilities of this job into a more traditional bulleted list below.


  • Provide support and expertise to the company and its business leaders as it relates to People & Culture programs
  • Act as a subject matter expert on Dealer-FX workplace policies, employment standards and best practices
  • Be recognized as a People & Culture expert and resource throughout the organization for employees at all levels
  • Collaborate with all members of the People & Culture team in all aspects of team operations, projects, and other related matters; provide insight, ideas and solutions
  • Manage full cycle recruitment for multiple open positions as required
  • Oversee onboarding of new hires and develop/deliver training
  • Manage the Dealer-FX benefits programs, including (but not limited to): collaborating on plan design, broker communications and coordination, internal communications and training, new enrollments, participant updates and terminations, etc. for health, dental, vision, STD/LTD, 401k and RRSP programs in the US and Canada
  • Support organizational development initiatives focused on employee development, succession planning and leadership development including communications, coordination of training, booking resources and consulting with SME
  • Support performance management initiatives including development of KPI, ongoing and annual reviews, communication and coaching
  • Participate in pay analysis exercises and support the development of compensation programs, leveraging data and tools to provide sound recommendations
  • Support health and safety initiatives to ensure legislated compliance and participate in the JHSC
  • Respond to general inquiries from staff filtered through a general mailbox and request tracker tool.
  • HR administration including maintenance of employee files, templates and standard letters


To take on the role of Human Resources/People & Culture Generalist, you must have:


  • Post-secondary education (degree or diploma) in Business Administration, Human Resources or a related discipline
  • 3-5 years’ experience in a high performing, fast paced HR environment
  • Customer centric approach to supporting a business through its HR and people related programs
  • Working toward the CHRP, CHRL or a similar designation
  • Strong Excel and PowerPoint skills
  • Strong communication skills, both verbal and written
  • Strong ethical fortitude; ability to handle confidential and sensitive information with discretion and respect
  • Ability to work collaboratively with internal clients and stakeholders, as well as external third parties
  • Self-motivated and results driven
  • Detailed oriented and adaptable
  • Positive, “can-do” attitude and approach to work and overcoming work challenges



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